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val29
Level 1

How do I widen my scroll bar?

I have checked my settings in Chrome, and they are fine. It is just in QB online.
5 Comments 5
Jessica_young
Moderator

How do I widen my scroll bar?

I'd love to help with this, @val29.

 

However, I'm not totally clear what the issue is you're seeing.  Are you able to respond with a screenshot so we can better troubleshoot? This will determine whether this is a browser issue or within the QuickBooks product. If you can also share what OS system you're using, this would also be helpful.

 

I look forward to hearing from you and am here for any other questions you may have.

Alisondi
Level 1

How do I widen my scroll bar?

I am having the same issue.  The scroll bar on the right hand side in quickbooks online has become very thin and hard to get the curser on to scroll down.  I am on a Mac computer using Catalina 10.15.7 

Only having this issue in Quickbooks online.  Would love to be able to widen that scroll bar.  

Just_me
Level 10

How do I widen my scroll bar?

I have the same issue.  In EVERY browser, as well as incognito, the scroll bar to the right is SUPER thin and hard to use.  Full screen, shrunken screen, it is TOO thin. 

 

JessT
Moderator

How do I widen my scroll bar?

Hi Just_me,

 

I personally share the same sentiment and see this as an opportunity to improve everyone's experience. The good thing is we can send feedback while we're unable to change the size of the scroll bar. This way, our product developers can consider making changes in future updates. Simply click on the Gear icon and choose Feedback.

 

On the other hand, you can also check some references in QBO on the main support page should you need them in the future. Just select the said product and click More topics.

 

Let me know if you have any other questions in mind. Take care and have a good one!

Just_me
Level 10

How do I widen my scroll bar?

@JessT   Thanks for the canned response, except THE BAR IS THNNER THAN IT SHOULD BE.  And I'm not the only one that is having the issue... Obviously.  

Why can you guys at QB not just LOOK and see that it isn't right.  It's not that hard to see.  

NO other site, while using ANY browser, is like this.  It is ONLY QB.  ANd it has only been like this for the last week or so.  

Try again!! 

 

 

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