Thank you for reaching out on our Community page, Linda. It's great to see you proactively managing your payment transactions here in QuickBooks Online (QBO). I can show you how to do it and help you out.
If the credit card and the bank account you use to pay the credit card expenses are connected (bank feeds), you can record the payment by transferring the record. Here's how to proceed:
- From the MENU ▼, go to the Expenses tab and click on Expenses.
- Select the account from which you want to transfer the payment.
- Choose the transaction, then select the Pay down credit card radio button.
- Use the Transfer account ▼ dropdown menu to choose the account to receive the transaction.
- Click Confirm to complete the process.
Alternatively, consider reading this article for different approaches to recording transfer payments: Record your payments to credit cards in QuickBooks Online.
After transferring the transaction, refer to this article for guidance on categorizing bank transactions in QuickBooks Online (QBO): Categorize online bank transactions in QuickBooks Online.
Linda, remember that you can rely on the Community space for any task management related to recording payment transactions in QBO. Return to this thread, and we'll be prepared to assist you with your concerns 24/7.