I want to ensure that you can add expenses to your chart of accounts. Let's go over some details to uncover the underlying reasons and find a resolution for this issue, nancy.
Sometimes, QuickBooks can act unpredictably due to browser-related data problems. To test this, try using a private or incognito browsing mode. Here are the keyboard shortcuts for different browsers:
- Firefox and Edge: Ctrl + Shift + N
- Chrome: Ctrl + Shift + N
- Safari: Command + Shift + N
If the option appears, you can go back to a regular browser and ensure to clear its cache. A piled cache can also be the reason for some unexpected page behavior.
If you continue to experience the same result, I suggest using other supported browsers. This will help us identify if the issue is specific to your current browser.
If you encounter any difficulties managing your expenses and transactions, like sales receipts or estimates, please don't hesitate to let me know by leaving a comment below. I'll circle back to help you.
