Hi there, carly2015-.
I'd be happy to help you get to the bottom of this and make sure you're able to see the balances you're looking for.
To clarify, are you referring to the Accounts in your Chart of Accounts when you say line items? If so, you'll want to pull up the General Ledger report instead of the Bank Register.
With this report, you'll be able to view the complete running balance of each account. Allow me to walk you through the steps on how to pull it up:
Don't hesitate to let me know if this isn't quite what you're looking for. I've got you covered and am always happy to help you out. Thanks for reaching out, I look forward to hearing from you again.