How reallocate deposits to the correct account?

Hi there, lisaknutsen.

Can you tell us what specific accounts you're referring to? Is it for receiving online payments, manually recording a bank deposit, or for online banking? We just want to make sure that we give you the right steps and information to help you reallocate the deposits.

Please add a reply below to share more details. 

I use Stripe to accept credit card payments (also sometimes PayPal). In both of these, in the Deposit window, under "From Account", it used to say Consulting income, which would show up in reports of my income. Now it says "undeposited funds", and I can't get these amounts

into my income reports.  Thanks!

Hey there, @lisaknutsen. 

Thanks for reaching back out and providing us with some more information. 

Before digging deeper into why this is occurring, can you also send me screenshots to be sure of specific details? 

From there, I'll be able to give you the best solution for your business. I'll be just around the corner when you're ready! 

Sure, here's a screenshot of a typical deposit window

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@Candice C wrote:

Hey there, @lisaknutsen. 

 

Thanks for reaching back out and providing us with some more information. 

 

Before digging deeper into why this is occurring, can you also send me screenshots to be sure of specific details? 

 

From there, I'll be able to give you the best solution for your business. I'll be just around the corner when you're ready! 

---

.  I omitted the left-hand side because of the confidentiality of a client's name, but the two left-hand items are the name and Stripe.

Thanks,

Lucy

Hi - my message wound up in two places. Here it is in one place:

Sure, here's a screenshot of a typical deposit window. I omitted the left-hand side because of the confidentiality of a client's name, but the two left-hand items are the name and Stripe.

Screen shot is below.

 Thanks for checking in with us and providing us with in-depth details of your bank feeds concern, lisaknutsen.

QuickBooks Desktop is only dependent on the transactions that were transmitted from your financial institution. The deposit will appear in the account you transferred it to from Stripe. Since you'll see every deposit that Stripe makes into your bank, we can record an invoice payment in QuickBooks Desktop so we can match it to the downloaded transaction. If you're done with this already, let's make sure to deposit it to the bank account in QuickBooks Desktop. This will show the income in reports. Here's how: 

1. Go to the Banking menu and select Record Deposits / Make Deposits.
2. In the Payments to Deposit window, select the invoice payments you recorded. Then select OK.
3. Select the account you want to put the deposit into from the Deposit dropdown.
4. Enter the other details needed, then tap Save & Close.

Once done, go back to the Bank Feeds Center. Instead of Add More Details, select Match to an existing transaction. This will open a window where you can select an existing entry including the deposit you've made so you can match them.

I've added some articles you can check. These will explain more about how to use the Bank Feeds feature:

• Record and make bank deposits in QuickBooks Desktop
• Add and match Bank Feed transactions in QuickBooks Desktop

Feel free to visit our Banking page for more insights about managing your Bank Feeds transactions. 

I'm just one post away if you need a hand with reconciling your bank accounts or any QuickBooks related. I'll be here to ensure your success. You have a good one.