How to correct problems with the mobile application invoice layout?

I appreciate you for providing such detailed information about the invoice issue you're experiencing with the QuickBooks Online mobile app, Foster. To address this effectively, I recommend reaching out again to our Live Support Team, who have the necessary tools to securely investigate and resolve this matter.

Here's how you can contact them:

1. Inside QuickBooks Online, navigate to the Menu button.
2. Choose Help, then select Ask QB assistant a question.
3. Type "Contact Support" and select Contact a Human.
4. Follow the prompts, then choose a way to connect with us.

For supporting hours of the QuickBooks Live Support team, Here are the details in QuickBooks Online (Solopreneur, Simple Start, Essentials, Plus

• Monday-Friday 6 am to 6 pm PT
• Saturday, 6 am to 3 pm PT

Advanced

• any time, any day

For further assistance regarding the invoice in the QuickBooks Online mobile app, I recommend reviewing this resource: Edit an invoice payment using the app.

You can always let us know if you have other questions or concerns related to the invoice mobile app in QuickBooks Online. We're always here to provide support and guidance when you need it.

Most of the time over the last 11 years I've been using QBO the telephone support does notssupport the mobile application other than to remove and reinstall or update the application.  They are pretty much useless.

I did find a workaround for this issue specifically.  I typically start an invoice by selecting the customer from my customer list, click the plus sign and select invoice.  I tried to select create invoice then populate the customer.  That seemed to include the customer name in the "bill to" area of the invoice.  I remember having to do something similar when the app quit creating invoices for a time.  

I suppose I accept my workaround but QBO or the community offered no sensible solution.  There was a reply but my reply to it iterates its lack of value.