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Best answer December 30, 2021
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Thanks for getting back to us, @dataforge.
Let me share another workaround that can help you print the open invoices.
I've checked the screenshot that you've shared. It seems that you've created an open transaction (could be a journal entry) that was also marked check. This might be the reason why you're unable to print the open invoices by batch.
Let's try unchecking this one first, then print the transactions. Here's how:
- Go to the Sales menu and select the All Sales tab.
- Check the boxes for the transactions you want to email or print.
- Select Batch actions and then choose Print transactions or Send transactions. Make sure to uncheck the open transaction which is different from open invoices.
Once done, you can go back to the All Sales page and print it separately. For further info, you can check out this article: Email or print multiple invoices and sales forms.
In case you want to personalize and add specific info to your sales forms, use this article for your reference: How to Customize The Look and Info on Your Forms.
Please let me know if there's anything else I can do for you, the Community will always have your back. Thanks for reaching out, wishing you a safe and productive week ahead.
I admire you for sharing the details of your concern with us, @dataforge.
I'll make sure you'll be able to print your open invoices flawlessly. I recommend logging out and logging back in to your QuickBooks Online (QBO) account to refresh the system. Then print your invoices again.
I've attached a screenshot below for your visual reference.
If this is not the case, I suggest logging in to your QBO via a private or incognito window. This way, we can rule out a possible browser's cache issue.
There are times the browser is full of cache and cookies and can affect the performance of your account. Using a private window helps us verify the issue as this doesn't store any data files.
To open an incognito window, you can refer to these keyboard shortcuts keys:
- Ctrl + Shift + P for Mozilla Firefox & Microsoft Edge browsers
- Ctrl + Shift + N for Google Chrome browser
- Command + Shift + N for Safari browser
If you're able to print your invoices, I recommend clearing your regular browser's cache to refresh the system. If this is not the case, I suggest using other supported browsers to narrow down this matter.
let me also add this link that you can read for reference in case you want to learn how to modify your invoices: Customize invoices, estimates, and sales receipts in QuickBooks Online.
You can count on me whenever you need help with your invoices or QuickBooks. Please don't hesitate to leave a comment in your reply and I'll get back to you as soon as possible. Have a good one!
Hi, @dataforge. I appreciate you for following the steps provided by my colleague above.
I’m here to help you fix this issue about printing all open invoices in QuickBooks Online.
You can pull up an Open Invoice report so you’ll be able to print all of your open invoices sorted by customer. Let me show you how:
- On the left panel, click Reports.
- In the search bar, type in Open Invoices.
- You can filter the details you need by clicking Customize then Run report.
- Select the Printer icon.
- You can also adjust your print settings.
- Select Print.
I'm adding some screenshots below for your visual reference:
You can also check these articles for more details about:
If you have any further questions or concerns about reports in QBO, I'm here to help you in any way I can. Enjoy your day!
Thanks for getting back to us, @dataforge.
Let me share another workaround that can help you print the open invoices.
I've checked the screenshot that you've shared. It seems that you've created an open transaction (could be a journal entry) that was also marked check. This might be the reason why you're unable to print the open invoices by batch.
Let's try unchecking this one first, then print the transactions. Here's how:
- Go to the Sales menu and select the All Sales tab.
- Check the boxes for the transactions you want to email or print.
- Select Batch actions and then choose Print transactions or Send transactions. Make sure to uncheck the open transaction which is different from open invoices.
Once done, you can go back to the All Sales page and print it separately. For further info, you can check out this article: Email or print multiple invoices and sales forms.
In case you want to personalize and add specific info to your sales forms, use this article for your reference: How to Customize The Look and Info on Your Forms.
Please let me know if there's anything else I can do for you, the Community will always have your back. Thanks for reaching out, wishing you a safe and productive week ahead.
