Ordered equipment from China. Canceled order. My money refunded to debit card except for cancellation fee.
How to record money loss in QB Desk Pro 2019.
In addition, I had to cancel the trucking service to deliver to my house. They charged 15% of cost of shipping.
I need to record the expense 2 time. Same problem
Go to Solution.
Thanks for dropping by, power engineer.
Let me help you record the cancellation fee and the 15% cost of shipping in your QuickBooks Desktop.
In order to record these transactions, you can make deposits under an expense account and enter the amount as a negative.
You may find this article helpful: https://quickbooks.intuit.com/community/Help-Articles/Record-Merchant-Service-Deposits/m-p/201654.
As always, you can reach out to our QuickBooks Desktop Support if you need more help.
Don't hesitate to leave a reply below if you have any other questions about recording cancellation and shipping fees in QuickBooks Desktop. I'm here to help.
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I was able to use your "deposit entry" method to show the initial deposit and a partial refund due to a cancellation fee. The checking account reflects the correct fee paid.
Thank you very much for the quick response. Problem mitigated.
Hey there, power engineer.
You're most welcome for the response! I'm glad to hear that you found it helpful.
The Community is always here if you need more assistance with QuickBooks. I'll be happy to be your guide once again. Have a wonderful day.