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br_raynor
Level 1

How to resolve error saving employee W4 data. Our bank recently moved us to Quickbooks payroll. Network error: Response not successful: Received status code 400

Our employee data did NOT migrate over successfully and we are unable to edit. Quickbooks support keeps ending chats with no assistance. We have already tried logging out and logging back in. Other functionality seems to work
1 Comment 1
JessT
Moderator

How to resolve error saving employee W4 data. Our bank recently moved us to Quickbooks payroll. Network error: Response not successful: Received status code 400

Hi br_raynor,

 

We're currently receiving a similar concern from other users. Our engineers are already aware of it and are working on a solution. However, we're unable to provide a turnaround time yet.

 

In the meantime, you'll want to contact our QBO Payroll Support for a workaround. They have the tools for that on their end.

 

  1. Click on Help.
  2. Click the Search tab and then Contact Us at the bottom.
  3. Paste the error message in the description field and click Continue.
  4. Choose Chat or Callback.

 

The Community is always here if you need more help. Take care and have a great weekend!

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