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mrbroofinginc-com
Level 1

how to use mobile deposit it doesn’t pop up ? Do i have to start another subscription to view it ?

mobile deposit a check

2 Comments 2
raymund_A
QuickBooks Team

how to use mobile deposit it doesn’t pop up ? Do i have to start another subscription to view it ?

I understand how mobile deposit is important and convenient for you, but before we proceed, could you please describe what exactly occurs when you attempt to use the mobile deposit feature? Are there any specific errors?

 

Providing more details will help us offer effective troubleshooting steps to resolve your issue. Please note that mobile check deposit is a service provided by QuickBooks Checking and is subject to certain eligibility requirements. To use this feature, your QuickBooks Checking account must be active and in good standing, and best of all, there are no fees in using mobile check deposit.

 

If you meet these criteria and are still facing issues, I recommend performing some mobile troubleshooting L steps. Let’s start by clearing the app data on your device.

 

For Android :

 

1.Go to Menu, then tap More Options.
2.Select Settings, then Refresh Data
3.Click Yes to confirm

 

This will free up the storage without deleting your app’s documents and data.

 

For iOS, let's perform uninstalling and reinstalling the app, as this resolves typical issues with app functionality.

 

For any additional questions and concerns, drop a comment below. Our Community Team is always here to assist you.

jamesjdt
Moderator

how to use mobile deposit it doesn’t pop up ? Do i have to start another subscription to view it ?

Hi mrbroofinginc-com,


I just wanted to follow up to check if the resolution we provided helped resolve your issue.


Please let us know if everything is now working as expected or if you’re still experiencing any issues.


We’ll be glad to assist further if needed.

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