I'm here to assist you with your payroll needs, sereneextendedafh.
To ensure we're on the same page, could you please share the issues you're experiencing with your payroll? Are there any error messages you've encountered? Any additional information would be greatly appreciated.
If you're unable to create a paycheck, try logging into your QuickBooks Online Payroll account using a private browser (incognito mode). Sometimes, browsers can become cluttered with frequently accessed pages, which may lead to unusual responses.
Here's how to access incognito mode:
- Google Chrome: Press Ctrl + Shift + N.
- Firefox or Internet Explorer: Press Ctrl + Shift + P.
- Safari: Press Control + Option + P.
If it works in incognito mode, return to your default browser and clear its cache. Occasionally, the cache can become overloaded with outdated data, leading to viewing and performance issues.
If some paychecks are calculating incorrectly, please remember that paycheck calculations are based on the payroll information you've entered into your payroll product. For more details, check out this article: Troubleshoot paychecks calculating incorrectly.
For future assistance, consider generating payroll reports to gain a clearer understanding of your business's finances. Here's a guide on how to view valuable information about your business and employees: Run payroll reports.
If you’d like to save your customized payroll report, simply reach out to us by replying below. Will respond to your query promptly.
