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angie.islandmari
Level 1

I am having problems with entering a credit card in QB online, I keep getting error code, is QB having problems today?

 
2 Comments 2
Fiat Lux - ASIA
Level 15

I am having problems with entering a credit card in QB online, I keep getting error code, is QB having problems today?

Do you need to open a new account? Try opening the link on private/incognito browser.

https:// quickbooks.grsm.io/US

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MonicaM3
Moderator

I am having problems with entering a credit card in QB online, I keep getting error code, is QB having problems today?

Hi @angie.islandmari.

 

Thanks for reaching out to the Community for help today. I’d be delighted to get you squared away.

 

We don’t see any indicators of QuickBooks having issues, can you share with me a little more detail about what you’re experiencing?

 

Are you trying to process a credit card transaction? If so, what is the error code you are receiving? If you can provide that to me, I can determine what the issue may be.

 

If you’re not processing a credit card transaction, where are you entering the credit card?

 

I’ll keep an eye out for your reply so we can get you back to business ASAP.

 

Chat soon!

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