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LaVon Patrice
Level 1

i am having trouble signing into my time account and clocking out of jobs

i am having trouble signing into my intuit time account and clocking out of jobs

1 Comment 1
Rasa-LilaM
QuickBooks Team

i am having trouble signing into my time account and clocking out of jobs

Thank you for stopping by the Community today, LaVon Patrice.


This is not the type of experience I want you to have. I'm here to assist you in logging into QuickBooks Time and clocking out of jobs smoothly.

 

To get you back on track, we'll need to perform some basic troubleshooting steps. Before we continue, may I know if you encounter any errors? Any information shared ensures a timely solution.


In the meantime, use private browsing or incognito mode to access QuickBooks Time. This is to see if the cache in your browser is preventing you from accessing the program.

  • Hold down Ctrl + Shift + N (Google Chrome).
  • Hold down Ctrl + Shift + P (Mozilla Firefox).
  • Hold down Ctrl + Shift + N (Edge).
  • Hold down Command + Shift + N (Safari). 

If this works, return to your default browser to clear the cache. Furthermore, the process helps the browser in retrieving the most recent version of the webpage, resulting in a faster browsing experience. Otherwise, use a supported one.

 

We collated resources to help customers navigate the program and perform any tasks smoothly. Click here to access our self-help articles. From there, you'll see topics about managing your employees time data, account management, reports, to name a few.

 

Click the Reply button if you still need help with signing in to QuickBooks Time. I'll get back to help make sure this is taken care of for you.

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