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dhanarajupali
Level 1

I am still waiting on my funds. My Customer sent the payment on last Friday. But i still didn't receive 3200 payment in my back. Do you know why it is taking so long

 
1 Comment
PreciousB
Moderator

I am still waiting on my funds. My Customer sent the payment on last Friday. But i still didn't receive 3200 payment in my back. Do you know why it is taking so long

Thanks for posting here in the Community, dhanarajupali.

 

I'm here to help make sure you receive the customer's payment.

 

First, let me share the funding time for merchant transactions. Generally, credit card payment deposits take one to two business days. For bank transfer (ACH) payment, it will take two to seven business days. This article will give you more insights: Find out when QuickBooks Payments deposits your money.

 

If the payment hasn't been deposited after five business days, it's best to contact our Merchant Services Customer Care. They have the tools and resources to help you check the payment status.

 

Here's a relevant article for more details: Deposits FAQ.

 

Please reach out to me if you have any questions later on. I'm always happy to help. Enjoy your day!

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