I am trying to run payroll but keep getting the following error, "No "MA Employment Medical Assistance Contribution" Rate has been defined on."

Thank you for reaching out to the Community.

It sounds like you’re encountering an issue with the Employer Medical Assistance Contribution (EMAC) rate setup in QuickBooks Online. Let me discuss some information on how to address this to get you up and running.

To manually edit and enter the EMAC rate. Here’s how you can do it:

1. Go to the Gear icon in the upper right corner, then select Payroll Settings.
2. From Massachusetts tax, click Edit.
3. Under the Taxes section, look for State Taxes. Choose Massachusetts.
4. Find the Employer Medical Assistance Contribution (EMAC) rate field. Enter the correct rate. For 2024, the rate is 0.34% of wages up to the annual wage cap of $15,000.
5. Make sure to save your changes before exiting. Select Save twice, then Done.

If you're unable to change or edit the rate, I recommend using a different browser. If you continue to experience issues, it'd be helpful to contact QuickBooks Online Payroll Support for more detailed guidance specific to your setup.

In addition, you may also find this article useful for additional information on how to create a payroll summary report to see the payment history in your QuickBooks payroll: Create a payroll summary report in QuickBooks.

If you have further questions about other payroll tax-related concerns in QuickBooks Online, please feel free to reach out. I'll be here to help. Have a pleasant day!

I'm having the same issue and I don't see the option to add Employment Medical Assistance Contribution under massachussets tax info. Is there anything that needs to be done to show this under Massachussets tax info ?

Thank you, Priya, for chiming in and letting us know about your experience with the issue. I appreciate the steps you've taken, as shared by my colleague earlier.

It seems like you're having trouble finding the option to add the Employment Medical Assistance Contribution (EMAC) under Massachusetts tax info in QuickBooks Online. 

Here are a few things you can look into:

1. Ensure Payroll is Set Up Correctly:
   • Please verify that your payroll settings are set up correctly for Massachusetts. You can do this by navigating the Payroll menu, selecting Payroll Settings, and ensuring all state-specific settings are accurate.
     
     
2. Check User Permissions:
   • Ensure that you possess the necessary permissions to modify payroll settings. If not, you might need to contact the admin for access.

If the option remains invisible, I suggest contacting QuickBooks Online Payroll support. They can provide personalized guidance and help troubleshoot any account-related issues securely.

Furthermore, I'd like to provide you with some helpful articles that will assist you in managing your pay types, deductions, and contributions all in one place, as well as guide you on managing your payroll reports for a closer look at your finances:

• Run payroll reports
• Set up, change, or delete employee-paid payroll deductions

I'll be available on this thread whenever you need additional assistance with managing payroll or anything else. Feel free to provide more details below.

I followed the same instruction, but only found PFML in the payroll settings for Massachusetts. My business is exempt from the PFML. I edited the setting, submitted payroll but still showing the error 'No MA Employment Medical assistance "

I appreciate what you've done so far, @Lin L. Allow me to further assist you and route you to our support team.

Since you're still seeing the error even after following the instructions above, we'll need to check your account setup to investigate further and fix the issue. However, the Community is a public forum so I suggest contacting our QuickBooks Payroll support team, as they have the necessary tools to look at your account securely and create an investigation ticket if needed.

Here's how:
 

1. Sign in to your QuickBooks Online (QBO) account.
2. Click the Help button.
3. In the QuickBooks Assistance window, enter your inquiry in the Type or Ask Something field.
4. Then, hit Enter on your keyboard to send it.
   
   

Please read this article for QuickBooks support hours: Contact Payroll Support in QuickBooks Online.

Furthermore, you can refer to this article in case you need to run payroll reports in the future: Run payroll reports.

Keep me posted if you have follow-up questions, especially with managing payroll in QuickBooks. I'm always here to help you. 

I'm getting the same error when running the payroll and unable to find that field under the MA Taxes setup tab. Anyone has luck resolving this issue? Thanks

Finally, figured out a workaround to bypass the error for now. If I go into the Employee --> Tax Withholding and select MA SUI, Workforce Training Fund, Employment Medical Assistance Contribution and COVID-19 Tax

under exemptions then the payroll runs fine. However, I believe the app should allow the ability to enter EMAC on Tax setup screen to be able to address the issue appropriately.

Hope this helps others.

Didn't choosing that option shut off the all the Unemployment taxes for that employee?  Not just Emac?  Then your not paying the other MA Employer taxes that you s/be.