I am unable to mark a contactor as inactive. I receive an error message of "Something went wrong...If the problem continues, contact us." What's the solution?

Hi @eric89,

I'll help you out with your issue about a contractor you want to tag as inactive. 

I suggest you open your browser's private window. It isolates cache, which is the common cause of a browser's unexpected behaviors. 

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + P
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

If that works, go back to your regular browser and clear its cache. Otherwise, open an alternative browser that's available for you. 

Feel free to post a reply if you have other questions about QuickBooks Online, and I'll be sure to handle them for you.