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06tcboehle58
Level 1

I can't print checks

I can write the checks but when i go to print preview. The checks come up but the screen is different from normal. there is only the print button. When I hit print nothing happens
2 Comments 2
Maybelle_S
QuickBooks Team

I can't print checks

I'm here to make sure you're able to print your checks, @06tcboehle58.

 

Before proceeding, did you encounter any error messages when printing the checks? Adding more details about the issue will help us provide an accurate solution to resolve this.

 

For now, I'd suggest logging in to your QuickBooks Online account via a private window. This doesn't use the existing cache files, which makes it a good place to determine if there's an issue with the browser. 

 

Here are the keyboard shortcuts: 

 

• Safari: Command + Shift + N 

• Google Chrome: CTRL + Shift + N

• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

 

Once signed in, print your check. If you're able to do so, let's clear the cache of your browser. This helps remove its stored cache so QuickBooks will perform efficiently.

 

If private browsing doesn't work, I'd recommend using different browsers. They'll provide you the best and most secure experience with QuickBooks. For more details, see this article: System Requirements For QuickBooks.

 

Aside from that, it would also best to update Adobe Reader/Acrobat to the latest version or repair your Adobe installation. This fixes most printing problems in QuickBooks Online.

 

Additionally, I've added these articles that'll help you print checks in QuickBooks Online: 

 

• How to Reprint Checks and Sales Forms

• Configure your Print Settings for Printing Checks

 

Please get back on this thread if you'll need further assistance printing your checks. I'm always available to help.

Maybelle_S
QuickBooks Team

I can't print checks

Hi, @06tcboehle58.

 

Hope you’re doing great. I wanted to see how everything is going about printing checks you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

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