I don't have a question, I have feedback.

adamandkizzie12 · ‎January 11, 2020

First, I'll start with saying the options for submitting feedback are unclear, confusing, and frustrating.

My original feedback concerns the Transactions log:
Manually entering cash income is confusingly absent of certain features like 'Split'. Frustrating to say the least.

Also, the 'Split' feature needs to allow the ability to log a note about each figure. It needs to allow for adding a note period. Instead, I create the split figures, then I have to find the transactions and individually open them to add a note. Cumbersome and void of intuition.

When I edit a transaction, the log jumps and I lose my place. Very annoying.

The inability to create a rule for a bill based on the amount as well as the Merchant makes it difficult to organize bills like iCloud storage with Apple. I can't create a rule saying every transaction with Apple is a business expense since that is not my only expense with Apple. Sometimes I'm buying a whole computer, or a new power adapter. But, my iCloud storage will always be charged at the end of the month for $2.99.
Another example is my rent. The amount is always the same, but sometimes I pay online, other times I pay with a check. So I can't create a rule for the "merchant", it has to be for the amount.

iOS:
All of a sudden the location feature is turning itself off even though I keep telling it to run "Always" in the background, so my mileage tracking has not been completely accurate.

Manually entering cash income is confusingly absent of certain features like 'Split' and the ability to change the 'Category'. Frustrating to say the least.

MJoy_D · ‎January 12, 2020

Thank you for sharing your feedback, @adamandkizzie12.

Transactions that can be split are those coming from your connected bank accounts and those imported transactions.

I can see the importance of having the feature to split manually added transaction. So I’ll take note of your feedback and send them to our Product Development team.

To know more about rules, see this create rules to speed up reviews in QuickBooks Self-Employed for detailed guidance.

If you’re having some issues with mileage tracking on your iPhone, you can check the following article on how to fix Mileage Tracker for your iPhone.

Let us know if there's anything that we can help by leaving a comment below. Have a great rest of the day!

127577927 · ‎July 23, 2020

PLEASE, PLEASE, PLEASE - in your next update - PLEASE make writting checks back to the way it was.

Now we need to enlarge the screen or make it smaller in order to print, and go to the next check..

THIS is an extra step that we don't need - It wasn't like that before.

IT seems like there is another area where I need to enlarge to get the entire screen or make it smaller - but I can recall it right now.

I've been meaning to write this letter since FOREVER when you changed it.

PLEASE HELP US OUT and change this !!!

Thanks Much,

Linda Swehla

[email address removed]

MadelynC · ‎July 23, 2020

Thanks for letting us know about your situation, @Linda.

I understand how it impacts your task. The main reason for the update is to improve the overall experience and stay protected from security threats.

I can see how the old way of writing checks more efficient to you. We always value customers who are keen to give us their feedback. I’ll be sure to pass this to our development team.

Don’t hesitate to reach out again to the Community if you want to share something concerning QuickBooks. I’m always here to lend a hand.

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I don't have a question, I have feedback.