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laura131
Level 1

I get a privacy error when trying to launch quicbooks time...why?

This server could not prove that it is tsheets.intuit.com
7 Comments 7
Lorene-Callio
Level 2

I get a privacy error when trying to launch quicbooks time...why?

I'm getting the same problem.  Says the security certificate expired today.  I can't even get connected.  Capture.PNG

mac2021
Level 1

I get a privacy error when trying to launch quicbooks time...why?

I am getting a similar message.  It has to be on the QB side.

Need QB to provide fix

HHCAdmin
Level 1

I get a privacy error when trying to launch quicbooks time...why?

Got through to the customer service team by phone, the issue is on their end as well.  They said check back in 20-30 minutes otherwise it could be longer, but did not have any additional information at this time.

JimMartinwSmarthands
Level 1

I get a privacy error when trying to launch quicbooks time...why?

Appears they let their certificate expire.  Not the smoothest product integration.

MonicaM3
Moderator

I get a privacy error when trying to launch quicbooks time...why?

Good Morning @mac2021, @HHCAdmin, and @JimMartinwSmarthands.

 

Thanks for reaching out to the Community with questions about this log-in message.

 

I’m delighted to let you know that this error has been resolved. You should be able to log in successfully now. Please let me know if you continue to have any difficulty getting logged in.

 

Feel free to drop in with any other questions or if there is anything else I can help you with. I’m happy to help anytime.

 

Have a great day!

laura131
Level 1

I get a privacy error when trying to launch quicbooks time...why?

I can now get into Quickbooks Time, but it still states "not secure".  Is it safe to still work in it?

MonicaM3
Moderator

I get a privacy error when trying to launch quicbooks time...why?

Hello @laura131,

 

Thanks for reaching out to the Community for information about the security certificate notification.

 

I’m pleased to be able to report that this situation has been resolved. You should be able to log in without any issue. If, for some reason, you’re still getting this notice, please try clearing your cache. That should resolve any residual messaging.

 

Enjoy your day!

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