I got disconnected talking to someone about payments

I'll make sure you can connect with our support, @katie-sentryexte.

Before doing so, can you please provide additional details on the issues you've encountered? This way, our team, and other QuickBooks experts will be able to help you out.

To connect with our representative:

1. Go to the (?) Help menu and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter "Payments."
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

For future reference, you can review some of our answers to the most commonly asked Payments questions: QuickBooks Payments FAQ.

Please let me know if you have other concerns about payments. I'm just around to help.