I have reconnected to my bank which is showing connection. Will not update on QB banking page

Welcome to the Community, @davidpeacock.

Once you've connected your bank or financial institution to QuickBooks Online (QBO), the system automatically downloads new transactions nightly around 10 PM PT. If you're not getting the latest ones, QBO has an option to manually download them.

Here's how:

1. Go to the Banking menu at the left pane to get to the Banking page.
2. Click the Update button at the top right. 
3. You’ll get a notification once the update is done.

Also, transactions are usually available to download the day after they're posted to the bank's website. Some may take a little longer depending on your bank.

You can also check their website to check if this issue is on the bank’s end. Refer to this article and proceed to Step 2 for the detailed steps on how: What to do if you see a bank error or bank transactions won’t download.

If you're unable to find those downloaded transactions, you can check out this article for further guidance on how to locate them: What to do if you can’t find downloaded bank transactions.

Please know that I'm only a few clicks away if you have any other issues or concerns. I'll be here to answer them. Have a great rest of the day!

Hi 

I do not think the problem is with the bank as I have checked online to see that authority has been given and the link is set.
When the process in QBO returns you to the site it tells me that the connection has been made, the tick appears and then nothing.
When I close the page and return to the banking page I am back to it asking for me to reconnect.
It appears a technical issue within QBO.
Any ideas?
Thanks
David

Thank you for getting back to us here in the Community, @davidpeacock.

We want to help you with your banking concern in QuickBooks. However, we need more information about the name of your bank to check if there are any ongoing technical issues.

For more information, as well as how to manually import bank data in QuickBooks, I recommend the following article: Manually upload transactions into QuickBooks Online.

Please know that you're always welcome to post any questions you have in this space. Have a great day ahead.