Thank you for bringing this to our attention, Brenda.
Could you please provide the specific error message you encountered and confirm whether you are trying to export reports?
Issues with exporting reports to Excel can occur if the report is too large or if your version of Excel is outdated.
In the meantime, please check the size limits for exporting reports to Excel and ensure your Excel application is updated to the latest version. You may also try using a different supported browser to determine if this is a browser-related issue.
Otherwise, please let us know so we can provide an accurate response.