It sounds like you have received a concerning email regarding PCI compliance, and it's completely valid to want clarity about it, gabrielvirtualassistant. Let us provide information about why you're getting emails about PCI compliance.
All businesses that handle credit or debit card transactions are required to comply with PCI DSS, regardless of transaction volume. While the necessary level of compliance may vary based on transaction volume, the fundamental need for compliance remains. To learn more about QuickBooks PCI compliance and the Payment Card Industry Data Security Standard (PCI DSS), you can check out this article: Learn about the PCI DSS Compliance services.
Also, the PCI Security Standards Council created the PCI DSS Standard to protect customer payment card data from suspicious actions sufficiently. Choosing not to use the PCI service will cause no disruptions to your QuickBooks business. However, any company that handles cardholder data, whether to process, store, or transmit, must meet PCI compliance requirements to ensure that payments are safe and secure.
In this case, we suggest contacting our QuickBooks Payment Support Team. They can provide further details about the PCI compliance service and how it works. They'll also check your subscription for any add-on PCI Service fee.
Additionally, you can check this article to learn how to accept online payments: Receive and process payments.
You can add a Reply below if you have other questions about PCI compliance or need assistance performing tasks in QBO. We'll be here to assist you anytime.