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BillyPhoto
Level 1

I keep trying to revise and update an invoice and it keeps telling me "an error has occurred" and won't save the revised invoice. Anyone have a fix?

 
2 Comments 2
Jovychris_A
Moderator

I keep trying to revise and update an invoice and it keeps telling me "an error has occurred" and won't save the revised invoice. Anyone have a fix?

Let me help you fix this error message, @BillyPhoto. Accessing your account through an incognito mode will help rule out any potential webpage issues when saving your revised invoice in QuickBooks.

 

Here are the shortcut keys in various supported browsers:

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

 

Once there, please log into your QuickBooks account and check if this resolves the error message while saving your edited invoice. If it does, clearing your regular browser's cache will help the program run smoothly and eliminate technical issues. You can also use other devices and supported browsers as alternatives.

 

For an enhanced QuickBooks experience, or if you need assistance with bookkeeping tasks or navigation, feel free to collaborate with our specialized team of QuickBooks Live Expert Assisted professionals. They are ready to assist you with any requirements you have for your business.

To further support you, here’s an essential guide offering valuable insights and strategies for effectively marking an invoice as paid: Record invoice payments.

 

I appreciate your participation in our Community and willingness to seek guidance, Billy. Please revisit this thread after you have followed the steps and let me know how things go. Your success is meaningful to us, and I genuinely hope the guidance above helps address the editing issues with an invoice.

BigRedConsulting
Community Champion

I keep trying to revise and update an invoice and it keeps telling me "an error has occurred" and won't save the revised invoice. Anyone have a fix?

@Jovychris_A  Yes, always be sure to blame the browser for QuickBooks' issues.

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