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clong12
Level 1

I'm being charged to file on Turbotax, when I pay for the Quickbooks Self Employed Tax Bundle (which includes one fed and one state return)

I'm a subscriber to Quickbooks Self Employed Tax Bundle. I've sent my information from QB Self Employed > To my Turbotax account. Now that I'm at the end and ready to file, Turbotax is trying to charge me to file. Is there some special discount code or something I should have? The accounts share the same email, and all the info from QB sent over to Turbotax flawlessly, so I'm not sure why it doesn't recognize me as a subscriber to the tax bundle and thus trying to charge me.
7 Comments 7
clong12
Level 1

I'm being charged to file on Turbotax, when I pay for the Quickbooks Self Employed Tax Bundle (which includes one fed and one state return)

EDIT: Solved. You have to click on discounts, and select the promotion QBSETTO at checkout in turbotax. This should really be set as default to curb any confusion. 

JessT
Moderator

I'm being charged to file on Turbotax, when I pay for the Quickbooks Self Employed Tax Bundle (which includes one fed and one state return)

Thank you for updating us, clong12.

 

I'm happy to know that you're able to avail of the promotion. Such an offer doesn't come too often.

 

If you need some references for QuickBooks Self-Employed, just visit the main support page, scroll down a bit and click More Topics.

 

We're just right here if you have additional questions. Have a great weekend!

Jess04
Level 1

I'm being charged to file on Turbotax, when I pay for the Quickbooks Self Employed Tax Bundle (which includes one fed and one state return)

I also have Turbotax through my Quickbooks subscription and I was charged. How do I go about getting my money back that they charged me?

Jess04
Level 1

I'm being charged to file on Turbotax, when I pay for the Quickbooks Self Employed Tax Bundle (which includes one fed and one state return)

I also have Turbotax through my Quickbooks subscription and I was charged when I filed. How do I go about getting my money back for the charge that shouldn't have occurred? 

Adrian_A
Moderator

I'm being charged to file on Turbotax, when I pay for the Quickbooks Self Employed Tax Bundle (which includes one fed and one state return)

Hello there, Jess04.

 

Let me route you to the correct support.

 

The Community is a public forum. We are unable to ask for any confidential details, such as your account number. That said, I'd recommend reaching out to our Phone Support team so we can verify the charge and how to process a refund. 

 

I've also added this article that has detailed information on the different charges on your card: Understand Intuit charges on your credit card or bank statement.

 

Keep me posted if ever you have concerns with QuickBooks charges. I'll be around to help you out!

clong12
Level 1

I'm being charged to file on Turbotax, when I pay for the Quickbooks Self Employed Tax Bundle (which includes one fed and one state return)

 

 


@JessT wrote:

 

 

I'm happy to know that you're able to avail of the promotion. Such an offer doesn't come too often.

 

 




 


 

 

I sure hope you guys continue to include the tax bundle with the self-employed subscription, that's the only reason why I subscribed. :) Cheers

clong12
Level 1

I'm being charged to file on Turbotax, when I pay for the Quickbooks Self Employed Tax Bundle (which includes one fed and one state return)


@JessT wrote:

 

 

I'm happy to know that you're able to avail of the promotion. Such an offer doesn't come too often.

 

 


I sure hope you continue to offer the tax bundle with the self-employed subscription, that's the only reason why I subscribed :). Cheers.

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