Glad to see you in the Community, micsim123.
May I know the issue you’re experiencing? This is to ensure I can provide the best and timely solution.
We’ve updated our customer experience when reaching out to our support team. You can get real-time assistance using the Message an agent option or speak with one of our specialists via the Get a callback feature.
Here’s how:
- Click on the Help icon at the top to display the QB Assistant window.
- From there, tap the Talk to a human menu and enter the issue/topic.
- Follow the on-screen instructions to complete the process.
- From the option, choose Message an agent or Get a callback.
Let me share a link that contains articles and other resources to help perform tasks efficiently in QBO: Get started.
If there’s anything else I can help you with, leave a comment below. I’ll jump right back into to assist further. Have a great rest of the week.
