Hi there, veneairsolutions.
I'd suggest using the Get a Callback feature from the Help menu to receive a call from our live support team. They have the necessary tools and access to ensure your information remains secure and to handle any disputes effectively.
Here's how:
- Go to the Help menu at the upper right.
- Choose Search, then enter your specific concern in the Search Questions, Keyword or Topics.
- Select Contact Us.
- Choose the Callback option.
- Enter your contact information.
- Click the Get a call.

They can accommodate you Monday to Friday from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT.
For more details on contacting our live support team, please refer to this article: Get help with QuickBooks products and services.
Moreover, you can always visit our website for more tips and other resources you can use in the future: Self-help articles.
Our team is always here to support you. If you have any further questions or concerns related to QBO, you can utilize the Reply button below.