I'm so glad you reached out with your QuickBooks Online payroll questions, @littlefallsclerk.
We recognize the importance of efficiently utilizing the program without any difficulties. Let's perform some troubleshooting solutions so that you can print your archived 941 payroll tax forms in QuickBooks Online (QBO).
To start, let's access your QuickBooks account using a private browser. This prevents the cache from saving your browsing history, which also affects the performance of the cache. Here are the shortcut keys for opening an incognito or private window in different web browsers:
- Google Chrome: Ctrl + Shift + N
- MS Edge and Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works in incognito, you'll have to clear the cache of your regular browser. Refresh any open web pages for the changes to take effect. If the steps above don't work, use another supported browser as an alternative solution.
Once done, let's follow the steps below to view your Form 941 and ensure you've selected the correct filter:
- Go to Taxes, then Payroll Tax.
- Under Forms, select Quarterly Forms or View and Print Archived Forms to see the archived forms from prior periods.
- Tap the 941 links.
- Click Preview. You can either download the form in PDF format or print it.
Additionally, please ensure that you have the latest browser update installed and that your computer meets the minimum system requirements recommended for QuickBooks Online.
Furthermore, you'll check this article to review some reports around your company's funds: Run payroll reports.
Please don't hesitate to come back again if you need further help with your payroll forms or any QuickBooks-related concerns. We'd be more than happy to assist you 24/7. Have a nice day!
