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Level 1

I need to talk to a human.

I need to speak with a human
QuickBooks Team

I need to talk to a human.

Hello, @shonomichl


I've got you covered! I can point you in the right direction of how to speak with a human from our Customer Support Team. It only takes a few easy steps.


Here's how: 


  1. Open QuickBooks. 
  2. Go to the Help icon in the top right-hand corner. 
  3. Press the Contact Us button. 
  4. Type in your question and click Let's Talk
  5. Scroll down and select to Get a callback


If you're routed to a QB Assistant instead of the steps above after hitting the Help icon, I recommend typing your question in there. You can always ask to receive a callback on the QB Assistant feature. 


The Community is always here to have your back. If you're still unable to get in touch with a human, you can ask your question here in the QuickBooks Community. I'll always be around to help. I'm only a post away if you need me. Have a great day!

Level 1

I need to talk to a human.

please call me about an urgent matter [removed phone number]



I need to talk to a human.

Thanks for posting in this thread, HGaccounting.


It seems like you've posted twice. I've replied to your other post and shared how you can talk to one of our support. To view the complete details, please check this link:


Please let me know if you have other concerns. Stay safe and be well.

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