Hello there, liddlescouriers.
I'm sorry to hear you got disconnected with the chat support. I'm here to offer and continue the help.
May I know your concern? I'd appreciate any additional details that you can provide so I can help you out.
However, if you wish to get in touch with the previous chat agent, you can set them a request for callback. It would be best if you have a case number handy for a more convenient tracing of your previous interaction.
Here's how you can reach us:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern. Then, click Let’s talk.
- Choose Start messaging.
- Fill in the information needed and click Send message.

You can check out this article for our most updated contact information: Support hours and types.
Drop me a reply below if there's anything I can help you with. Keep safe and wish you all the best!