There's an ongoing investigation regarding the error you're experiencing with Checks, mary. Let me point you to the right support team for assistance.
We've received reports of similar cases where users encounter the same error when creating or saving a check. With this, I recommend contacting our experts to be added to the list of affected users and receive updates via email. Rest assured that our software engineers are committed to resolving this promptly.
Here's how:
- Go to the Help icon and choose Search.
- Click the Contact Us button and enter your concern.
- Press Continue.
Once everything's settled, you can start printing by following this article: Print a check in QuickBooks Online.
Furthermore, bookmark this guide for the printer's configuration: Configure your print settings for printing checks in QuickBooks Online.
I appreciate your continued patience while we're working on a solution. You can add your additional concerns apart from the checks below. We'll be here to assist you.
