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forestschool
Level 1

iif stripe failed uploading to quickbooks desktop

Greetings, 

I'm trying to upload Stripe transactions into QB Desktop though I received the message:

"We were not able to upload files"

All transactions failed.

It then says

"-We've created a new IIIF file for failed records with error info

-Select Review Now to open and fix the erros or select Open in folder to view where the file is saved

-Save and re-import this file once you've corrected the errors

 

When I select the Review Now button and try to open the file with QB Launcher, I receive this error:

"Problem: You are trying to open a Quickbooks file. Only Quickbooks compaby files can be opened this way. Solution: 1. Determine the type of file you are opening by right clicking the fil and choosing Properties. The file type is listed under "Type of file". 2. Refer to Quickbooks help for details about how to open a file of that type."

 

How do I open iif to fix this?  I'm not even sure what I will need to fix when I get the iif open. Is there an easier way to import Stripe date into QB?

 

Thank you for any help you can offer!

Solved
Best answer March 02, 2021

Best Answers
ReyJohn_D
Moderator

iif stripe failed uploading to quickbooks desktop

Thanks for the additional details, @forestschool.

 

I'll outline a couple of handy information to help you import the IIF files seamlessly.

 

QuickBooks Desktop (QBDT) gives you the option to review and resolve the errors found in your .IIF file. Thus, you're getting the said prompt you've stated above.

 

Here's how to review the errors:

 

  1. Click the Review now button.
  2. Find the ERROR to see what the problem(s) with the file is.
  3. Correct the errors as needed and then click Save
  4. Select Yes if you want to keep the file type, and then close the File not imported window.
  5. Import the new, corrected file as you normally would.

 

I'll be adding this helpful link for more details: Resolve IIF Import in QBDT 2019 and later.

 

Also, I recommend using the IIF Import Kit. Then, compare the header, and other data fields with the ones on your file. This can help spot any formatting issues that lead to the error message. 

 

Additionally, QuickBooks doesn't offer technical support for IIF file import. You can contact Stripe's technical support directly for assistance. Otherwise, you'll need to seek further help from an IT guy to import the file successfully.

 

Lastly, you can perform other tasks with your IIF files, such as bulk editing them, etc. Please head to this article for more insights: Tasks you can do with IIF files.

 

Feel free to tap me any time for other questions you may have with IIF files. I'm here to answer them for you.

View solution in original post

4 Comments 4
LieraMarie_A
QuickBooks Team

iif stripe failed uploading to quickbooks desktop

I'm here to make sure you can upload your Stripe transactions to QuickBooks Desktop without any further delay, @forestschool.

 

When importing an IIF file to QuickBooks Desktop, make sure to log in as an administrator in a Single-user mode. Also, make sure to map the IIF file (Stripe) correctly before importing them. 

 

  1. Sign in to your company file as an admin.
  2. If you’re in Multi-user mode, go to the File menu, then select Switch to Single-user Mode.
  3. Go to the File menu, then select Utilities.
  4. Select Import, then select IIF Files.
    Capture.PNG
  5. Choose the IIF file you want to import, then select Open.
  6. Select OK to confirm the import.

 

These instructions are also available from our guide on exporting, importing, and editing IIF files for your convenience.

 

You can check out these articles to help you with mapping fields and correcting the error:

 

Reach out to me anytime if you have any questions about importing your IIF file to QuickBooks. Please know I’m always ready to help. Have a great rest of your day.

forestschool
Level 1

iif stripe failed uploading to quickbooks desktop

This is what I did, and how I got the error message that I posted above.  Is there a phone number I can call for help?

ReyJohn_D
Moderator

iif stripe failed uploading to quickbooks desktop

Thanks for the additional details, @forestschool.

 

I'll outline a couple of handy information to help you import the IIF files seamlessly.

 

QuickBooks Desktop (QBDT) gives you the option to review and resolve the errors found in your .IIF file. Thus, you're getting the said prompt you've stated above.

 

Here's how to review the errors:

 

  1. Click the Review now button.
  2. Find the ERROR to see what the problem(s) with the file is.
  3. Correct the errors as needed and then click Save
  4. Select Yes if you want to keep the file type, and then close the File not imported window.
  5. Import the new, corrected file as you normally would.

 

I'll be adding this helpful link for more details: Resolve IIF Import in QBDT 2019 and later.

 

Also, I recommend using the IIF Import Kit. Then, compare the header, and other data fields with the ones on your file. This can help spot any formatting issues that lead to the error message. 

 

Additionally, QuickBooks doesn't offer technical support for IIF file import. You can contact Stripe's technical support directly for assistance. Otherwise, you'll need to seek further help from an IT guy to import the file successfully.

 

Lastly, you can perform other tasks with your IIF files, such as bulk editing them, etc. Please head to this article for more insights: Tasks you can do with IIF files.

 

Feel free to tap me any time for other questions you may have with IIF files. I'm here to answer them for you.

Fiat Lux - ASIA
Level 15

iif stripe failed uploading to quickbooks desktop

@forestschool 

Prior to contact Support, utilize the trial period of this converter app to isolate the issue.

https:// synder.grsm.io/quickbooks

 

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