The primary admin is the highest-level user. The system routes all team member notifications to this role. Since you sit at the top of the permission hierarchy, regular company admins won't be automatically notified when you request time off. To ensure the owner receives an email notification, you can switch roles.
Here's how to do it:
- Go to My Team.
- Select the owner from the list.
- Go to Permissions, then select Transfer primary admin.
- Click Send Invitation.
If you have further questions, feel free to reply below. We're here to help.
