Installed QB Premier 2021 and Quickbooks Tool Hub, not working

When you were installing it, if you selected the “Custom and Network options” setting, you would have 3 options to pick. Did you choose "I will NOT be using QuickBooks on this computer,” ?

Thank you Fiat Lux-ASIA for your suggestion. 

I was also on the chat (https://quickbooks.intuit.com/learn-support/en-us/contact) with QuickBooks advisor. 

I have tried to manually Repair Microsoft MSXML (https://quickbooks.intuit.com/learn-support/en-us/product-preferences/repair-microsoft-msxml/01/2019...), then installed the QB again, it worked. And I also used your suggestion to choose the “Custom and Network options” during the installation. 

However, after installation, the icon appeared on desktop, choose the Manufacturing option, and the icon updated, then the QB system disappeared again. It all looks like it is ready to be used, but when I clicked the icon again, it showed the green circle and then disappeared. 

The QuickBooks advisor said, that's all they can do, I need to consult a trained IT professional for further help. So maybe this is just a problem of my computer. 

I have tried other two laptops, they were working fine. So I guess the solution will be, time to change the computer.

Thank you so much for your time and help, really appreciate it!

We are having the same issue for our nonprofit premier edition. First with the 2019 edition, where quickbooks would do the green circle and then disappears. Then toohub would walk through the installation, but not do anything when we clicked on it. Now we have the 2021 edition of Quickbooks Premier nonprofit. It loads to selecting the company file, then says we need to install toolhub and run a repair on the company file. we do that, but again, tool hub installs, but then disappears. HELP please!

I appreciate your for reaching out here in the Community, BacktoNatives. I'd be glad to help you access your QuickBooks Tool Hub.

Since the issue persists, I recommend contacting our support team. This way, a representative can investigate and thoroughly examine it to determine why your QuickBooks Tool Hub keeps on disappearing when attempting to open it. To start, here's how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Give a brief description of your issue, then select Let's talk, and then choose a way to connect.

Additionally, here are some articles that you can visit for future reference:

• Customize reports in QuickBooks Desktop.
• Resolve QuickBooks Desktop performance issues: Manage your data file.

I'm always here to back you up in case you need help performing specific tasks in QuickBooks. Assisting you is my top priority. Keep safe and enjoy your weekend!