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mharrison23
Level 1

Installing quickbooks Pro on New computer

I had quickbooks Pro 2020 on my computer, well in the last couple weeks that computer has since stopped working, hard drive is completely gone. Everything I have said says you can make a copy from your old computer then put it on your new one. Well, that is not an option for me. Is there anyway to install quickbooks on my new computer and get that info back Or do I need to start completely over, thanks in advance. 

 

 

1 Comment 1
Tori B
QuickBooks Team

Installing quickbooks Pro on New computer

Hi there, @mharrison23

 

Thanks for taking the time to reach out to the QuickBooks Community for support and sharing your concerns. 

 

To clarify, did you create any backups of the company file before the computer went down? If so, did you save them to a flash drive or through Intuit Data Protect (IDP)? If you have a copy of a backup file stored anywhere else, we can restore it, and all data up to the backup date will be there. However, any data after the date of the backup will not. 

 

You can install QuickBooks on your new computer. I've gone ahead and included the install link below in case you may need it. 

 

 

I also wanted to go ahead and include our help article that covers all the information you need to restore a backup file below. 

 

 

I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Please let me know if you have any additional questions or concerns. Take care! 

 

 

 

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