It's nice to see you here in the Community, @CherylS1.
I'd be glad to help you record a payment from the insurance company for loss of business revenue in QuickBooks Online (QBO).
You can record the payment from the insurance company as a Bank Deposit. However, I suggest reaching out to your accountant on the proper way of choosing an appropriate account for recording the loss of business revenue.
Here's how:
- Select the +New icon and select Bank Deposit under the Other section.
- From the Account dropdown, choose the account you want to put the money into.
- Input the entry in the Add funds to this deposit section.
- In the Received from the column, select or add from the insurance company and then enter the account that you've consulted from your accountant.
- Type in the amount and fill in the remaining field boxes.
- Once done, select Save and Close.
For detailed information, you can check this article: Record and make bank deposits.
I'll also add this article to learn how to turn on class tracking: Turn on class tracking in QBO.
Please don't hesitate to ask if you have further questions about recording the payment from the insurance company. I'm always here to help, @CherylS1. Take care.