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NikkiCox
Level 1

Integration

I have it set up where the bank will automatically record transactions in QuickBooks online. Then I will manually send over the sales transactions from our POS software. When I do that it will record some of the same transactions twice...the daily deposits, accounts payable and inventory items. What is the best way to solve this issue? 

4 Comments 4
Carneil_C
QuickBooks Team

Integration

Hello, @NikkiCox.

 

I'll share some information to sort out your concern about your duplicate bank transactions.

 

Because you've set up a bank in QuickBooks Online and added your Point of Sale transactions simultaneously, this causes duplicate transactions. Thus, consider choosing either of these processes to avoid these issues.

So if you've already synced your bank account, you'll no longer have to manually send over your sales transactions from your POS.

To prevent duplicate entries, you'll want to compare them with your bank statement to ensure everything is in place.

 

To know more about adding your bank accounts in QBO to download your transactions, please refer to this article: Connect bank and credit card accounts to QuickBooks Online.

 

For future reference, you might want to check out these helpful resources to help you manage your transactions seamlessly:

 

 

You can always reply below if you need anything else with your accounts in QBO. We're always here to guide and assist you whenever you need help. Have a good one.

NikkiCox
Level 1

Integration

Am I only needing to have one of them upload their transactions?

MaryLandT
Moderator

Integration

Jumping in to provide additional details about preventing duplicate entries in QuickBooks Online, NikkiCox.

 

If sales transactions are also posted to the bank account, then you don't need to manually send them over to QuickBooks.

 

Once the bank is connected to Online Banking, QuickBooks will automatically download the latest transactions. All you need to do is compare them with what's in the real bank statement so there are no duplicates.

 

If you've also manually entered sales in QuickBooks, you'll simply match them to the downloaded transactions on the Banking page. Use this article to learn about matching transactions: Categorize and match online bank transactions in QuickBooks Online.

 

If there are missing entries, that's the time you can upload transactions or manually add them through the Chart of Accounts. Check out these articles for instructions and detailed steps.

 

 

I hope you're having a productive week. Get back to me by commenting below if you have follow-up questions about integrating sales transactions from the POS and bank account. I'm always right here to help you.

Fiat Lux - ASIA
Level 15

Integration

Which POS system do have?

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