Thanks for dropping by the Community today, skoz5555.
This isn’t the kind of experience I want you to have, especially when using backing up your QuickBooks. Let’s download and install the latest update for the Intuit Data Protect. These troubleshooting steps will help ensure you’ll see backup files in your View Backup History.
To download:
- In your company file, go to the Help menu at the top menu bar and Update QuickBooks.
- Tap the Update Now tab and choose Data Protect.
- Click the Get Updates tab and press OK to confirm the action.
Once done, you can now install the update. Click here to get the complete steps and proceed directly to Step 2.
For additional resources, this article contains resources on how to manage your Intuit Data Protect: Common questions about Intuit Data Protect. It includes topics about backing up and setting up the feature.
Keep in touch if you have additional questions about managing your files using Intuit Data Protect. I’m always ready to answer them for you. Have a great rest of your day.
