Intuit Data Protect - QB Backups

Hello there, @Pilerman.

We understand the importance of creating backup copies for your company file in QuickBooks Desktop, especially in your current situation. Rest assured, I'm here to help you schedule automatic backups to ensure your file creates a backup file every time you log off from your PC.

When scheduling for automatic backups, ensure to choose the option to Save back up copy automatically when I close my company file every 1 time/s. You can also create a backup schedule for every day of the week.

Additionally, if you're off and on your computer throughout the day, I recommend locking your computer only and avoiding shutting down to prevent data loss while QuickBooks Desktop is open.

Furthermore, you can learn how to restore your backup company file. This file has a .qbb extension at the end of the file name and can be used for any device with QBDT.

Let me know if you have additional concerns about backing up your company file in QuickBooks Desktop. I'm always here to assist you.

Mark,

I appreciate your response and advice, however, it's just a home office and I don't store any credit card numbers. The old way worked better for me and my Ultra Small Business (USB).

The new way should be a user choice because it is causing my QuickBooks to not get backed up.

Technically, I just as well go back to backing it up to my jump drive which required me thinking about doing one.

Much like, now I need to think about closing my company file in order for an automatic backup to be ran successfully.

Yip! That's what I'm going to do, you fixed it! You're the man!!

I'm going back to my old way. I can run those manually without closing my company file (at least I used to be able to; we shall see).

Thank you for your help

I have this same issue. Sometime in the las few weeks the QB Data Protect backups stopped because my company file was open. Not only do I work form my home office, but I also remotely access my home PC when I'm on a jobsite. Closing QB every time I walk away is not an option. If it worked before, why can't it work now? This has to be an issue for plenty of people, and I'm sure the software engineers can make it work. With the annual subscription prices, this is extremely frustrating, especially because there was no notice that I'm aware of.

Hello there,

Thank you for sharing your thoughts. I would like to provide you with some information regarding backing up your data. 

If you have scheduled a backup, IDP will wake your system up from Sleep mode. However, in case IDP is installed on a laptop that hibernates when you close the lid or run on low battery, the scheduled backup may not run as expected. It is recommended to modify your power settings accordingly to avoid any such issues.

To learn more about backing up your data, see these articles:

• Common questions about Intuit Data Protect
• Intuit Data Protect: Scheduled backup does not run

In case you encounter difficulties backing up your QBDT data file with Intuit Data Protect, you can find a complete guide to fixing the issue in this article: Unable to back up with Intuit Data Protect.

Please let me know if you have any further concerns about backing up your QBDT data file with Intuit Data Protect. I am always available to assist you.