Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
mnalaboff
Level 1

Intuit Data Protect

I have data protect.  I use two devices for Quickbooks.  I have only been using one device for the last 8 months, but I would like to start using my second device again.  I was hoping that since one device has all the files backed up onto Intuit Data Protect, I could just reopen Quickbooks using Data Protect, but it is showing that my it has not been backed up for 8 months.  That's true on one device, but the other device was just backed up minutes ago.  So does data protect only work per device, but not with the license?  

1 Comment 1
QueenC
Moderator

Intuit Data Protect

Hello there, @mnalaboff.

 

I'm happy to assist you today so that you'll get to know how Intuit Data Protect works.

 

Intuit Data Protect (IDP) is a backup service. You can back up your entire computer or just your QuickBooks files and folders. Once you set it up, it backups your data every day. 

 

To answer your question, IDP works even when you're using a different device. You just have to consider the following:

 

  • Make sure your operating system is Windows 10 or higher.
  • The Windows user setting up Intuit Data Protect needs to have local admin rights to the computer. They need full access to all folders
  • You'll want to use a local file path on the computer. We don't support network drives you map. (This might be the reason why the second device isn't backed up with IDP. When switching to another device,  you need to make sure that it should access through the file path of the first pc where the IDP is set up).

 

Additionally, you might want to consider browsing through these articles to fix common issues in using IDP:

 

 

Let me know if you have other concerns about backing up your QBDT data file with Intuit Data Protect. I'm always ready to help. Take care!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us