Welcome to the Community, @ BrynWDeamer.
Let's get you in contact with the right support that can review your billing records and help you get this straightened out.
I would suggest contacting our Support team, since we need to verify these charges. They are the ones who can best help you with this.
To contact them:
- Sign in to QuickBooks Online.
- Select Help (?) at the top right.
- Click Contact us.
Stay in touch if you have any concerns. I'm always here to assist you further.