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basement3productions
Level 2
posted
Friday
last updated ‎February 06, 2026 10:27 AM

intuit updated state that invoice reminders will automatically be emailed. Why? then says I can change this but I cannot. help.

Intuit sent an email saying they updated my quickbooks with an automatic invoice reminder being sent out. I don't want that so now I have to figure out how to turn that off. The instructions they give in the email do not work on Self Employed website. Should it not be IF I wanted this I could turn it on?? Instead now I'm spending an hour trying to figure out how to turn it off.

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Best answer Friday
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Bryan_M
QuickBooks Team
QuickBooks Team
Friday

intuit updated state that invoice reminders will automatically be emailed. Why? then says I can change this but I cannot. help.

Hi there, @basement3productions.

 

Please be informed that the automatic invoice reminder feature is only available for QuickBooks accounts with a Payments service. However, this feature does not apply to QuickBooks Self-Employed users.

 

This means you don’t need to worry about the email you received, as the feature does not apply to you. You received the message because you might have a QuickBooks Payments account.

 

If you have any additional questions, please leave a reply below. We'll assist you promptly.

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3 Comments 3
Bryan_M
QuickBooks Team
QuickBooks Team
Friday

intuit updated state that invoice reminders will automatically be emailed. Why? then says I can change this but I cannot. help.

Hi there, @basement3productions.

 

Please be informed that the automatic invoice reminder feature is only available for QuickBooks accounts with a Payments service. However, this feature does not apply to QuickBooks Self-Employed users.

 

This means you don’t need to worry about the email you received, as the feature does not apply to you. You received the message because you might have a QuickBooks Payments account.

 

If you have any additional questions, please leave a reply below. We'll assist you promptly.

Reply Join the conversation
basement3productions
Level 2
Friday

intuit updated state that invoice reminders will automatically be emailed. Why? then says I can change this but I cannot. help.

Wonderful, thank you so much for your fast and clear response. Glad I don't have to worry  

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BabyB
QuickBooks Team
QuickBooks Team
Friday

intuit updated state that invoice reminders will automatically be emailed. Why? then says I can change this but I cannot. help.

You're welcome, Basement3Productions.

 

I'm glad that my colleague's response resolved your concern.

 

Feel free to post anytime if you have any other questions. The Community team always has your back.

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