Intuit

We know how important to have a support when fixing issues on your company, japeeler.

When having a live chat with one of our representatives, you'll need to respond so they can assist you in a short period of time. Otherwise, you'll be considered as idled. Once you're idled for a long time, the representative will be forced to closed to the conversation due to customer's inactivity. From there, they'll be assisting another customer.

Good thing with the live chats is that you don't need to necessarily start from scratch when you reach out to them again. Your previous conversations are recorded which can be used as basis on the current conversation. You can start a new conversation and the next representative can pick up where you left off.

You can also share the details your concerns here in the Community. We have active QuickBooks users, accountants or bookkeepers, developers or engineers, and active representatives. They can share their insights about your concern. 

We'll be helping one another in the Community to achieve a common goal which is to resolve each others concerns.

We'd appreciate any additional details about your concern so we can also review it and look for a resolution.