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March 12, 2019
Question

Invoices and checks not saving.

  • March 12, 2019
  • 13 replies
  • 45 views

QB 2019 desktop installed on MacBook Pro running macOS Mojave 10.14.3

74 GB free of 500 GB

Upgraded from QB 2014

Recently created invoices and checks are not saved after shutting down and reopening QB.

Deleted and did clean install to no avail.

Anyone seeing this and is there a solution?

13 replies

SearoomAuthor
March 12, 2019

Looking at FreshBooks, Xero, and Save as alternatives.

Software should be good to go out of the box in 2019, no time for rejiggering or BS. What a time suck.

Level 6
March 12, 2019

Confirm your company file is stored in your documents folder.

Level 5
March 12, 2019

Help->Product Info will open a window. Look down a the bottom to see where the current company file is stored.  When you make changes they should be stored right away in that file.  You can check the file update date to make sure its being written.

 

Whenever we see this the issue usually is that the person is re-opening an older file on each launch.  But I'm not 100% certain without looking at your computer. 

 

QuickBooks uses CoreData and SQLite - the same data storage used by Apple's Mail.  

SearoomAuthor
March 12, 2019

I appreciate the input and help looking for a solution to my problem.

I checked and my xxx.qb2019 file is located in Quickbooks folder, which is in the Documents folder.

I filled out a check and saw the "Saved" indicator pop up but don't see a change in the time/date on the xxx.qb2019 file.

I looked at the old file xxx(QB2014).qb2014 and don't see a change in the time/date. I don't see any other potential xxx.qb20xx files where the data would be saved, unless I am missing something?

Thanks!