Hello @DonW2, and welcome to the Community forum. I am here to assist you in creating a customer profile, which will enable you to send your invoices with ease.
Yes, you're correct. In QuickBooks, it is not possible to create a customer's name if it has already been registered as a vendor's name. As this will prompt you with this error message ( Something's not quite right Another customer, vendor, or employee is already using this name. Please use a different name. )
That said, to avoid any confusion when creating an invoice for a customer with the same name as a vendor, you can add a special character, number, or middle initial before or after their name. For example, if your vendor is named Angel M Smith, you can use a name identifier when setting up your customer's name. This will help prevent any confusion and allow you to use the same name while creating an invoice successfully.
Here's how:
- Go to the Sales menu and then choose Customers.
- Click the New Customer tab.
- Enter the name differently by adding a middle initial or another special character to set it apart from the vendor entry. You can also change the Display name format to "last, first".
- Click Save once done.
Here is a link that provides additional information about this process. Error: The name supplied already exists.
For future reference, I am including articles that cover topics such as creating invoices and receiving payments from customers:
Please keep me posted on how it goes after you add a special character. If you need any further help, just let me know. I'm here for you and happy to answer any follow-up questions you may have.