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I went to my Invoicing All Sales and I see two Sales Receipts with different numbers (one came from Paypal and the other from Shopify) that are the same sale, can I merge them or is this done through Reconcile?
If I leave the two Sales Receipts with the two different numbers won´t this create a wrong Total in my Invoicing All Sales report?
Solved! Go to Solution.
Hey there, @alzuleycha.
The PayPal transaction was probably added from the bank feeds. When adding a transaction, make sure there isn't a match to avoid duplicates. This can affect your balance total. To reverse it, you have the option to undo them from the Categorized tab.
Here's how:
The screenshot below shows you the last three steps.
Once done, the transaction will go back to the For Review tab. From there, you can select the transaction and click the Exclude button to remove it from the list.
You can read through these articles to learn more about managing your downloaded bank transactions in QuickBooks:
You can also create bank rules as this helps automatically categorize transactions for you. Feel free to read this article to learn more about bank rules: How to Set and Use Banking Rules for Downloaded Transactions.
Let me know should you need any further assistance getting your duplicates straightened out. I'm always here to help.
Hey there, @alzuleycha.
The PayPal transaction was probably added from the bank feeds. When adding a transaction, make sure there isn't a match to avoid duplicates. This can affect your balance total. To reverse it, you have the option to undo them from the Categorized tab.
Here's how:
The screenshot below shows you the last three steps.
Once done, the transaction will go back to the For Review tab. From there, you can select the transaction and click the Exclude button to remove it from the list.
You can read through these articles to learn more about managing your downloaded bank transactions in QuickBooks:
You can also create bank rules as this helps automatically categorize transactions for you. Feel free to read this article to learn more about bank rules: How to Set and Use Banking Rules for Downloaded Transactions.
Let me know should you need any further assistance getting your duplicates straightened out. I'm always here to help.
The Paypal transaction is linked in my Banking account as an slip and is the only only one that shows in my Banking account, the Shopify only shows in sales and Profit & Loss Detail.
Lets hope this works.
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