Invoicing

I'll elaborate with you in detail on how QuickBooks displays items on your invoices, gerdees371.

Before we begin, we want to confirm if you're referring to the Stock Keeping Unit (SKU) information for products or services when you mention "item codes."

In QuickBooks Online (QBO), items on invoices are displayed alphabetically by name, not by codes, making it easier to locate the one you require. Please see the screenshot below for your reference.

Additionally, once your customer pays an invoice, you need to record it to balance your accounts. You may want to check out this article as your guide: Record invoice payments in QuickBooks Online.

Please let me know if you have any other concerns about managing invoices and sales transactions in QBO. I'm always here to help you out. 

That is the item codes I'm referring to. They are not in alphabetical order

Based on the image you sent, are you trying to change the item codes displayed in the invoice using QuickBooks Desktop? 

If so, changing these codes is not applicable in QBDT and will follow the default setting of these items. However, you can send a feature request or suggestion to our Product Development team to add this for future updates. Rest assured that we value your requests, and we want to improve your experience with QuickBooks. You can follow the steps below to send your suggestions:

1. Open your QuickBooks Desktop account.
2. Go to the Help menu, then select Send Feedback Online.
3. Select Product Suggestion.
4. Fill in the necessary fields and enter the details of your request.
5. Click Send Feedback.

Additionally, you can re-sort the item lists to make them more organized and undo changes made.

 Keep us posted if you need further assistance or have other questions about managing your item codes and invoices in QuickBooks. We'll be a click away and ready to help. Have a wonderful day!