iPhone app data not loading

I appreciate what you've done so far Vivaleyla. Let me give you some insights into this matter.

Currently, there is an issue (INV-102190) with the App taking over an hour to load the user's data. However, our product team is investigating it. We understand this is causing you inconvenience, and we want to assure you that our engineers are working diligently to resolve it. Your assistance is our top priority.

At the moment, we cannot provide a specific timeframe for the resolution of this issue, but we hope to have new information for you soon.

Alternatively, you might receive earlier updates if new information arises from our team's investigation, the team requires additional information to complete their investigation. 

You can still access QuickBooks Online using other supported browsers, to continue doing your business as you wait for the updates of our product engineers.

Moreover, you can check out these articles for future reference about the mobile app features and its access for mobile devices:

• Compare mobile app features.
• QuickBooks Online access for mobile devices.

If you have any questions or need assistance with managing your QuickBooks data on the app. Please don't hesitate to reach out. I'll be here to help you out.

EXACT same thing happening with me. I’m ready to find a different service! 

any solutions yet???

We understand the challenges you're experiencing, @co-88. Let's work together to troubleshoot the application and ensure you can successfully access your company. I'm here to guide you through the process. 

Over time, the cache on your phone can accumulate unnecessary data, which may cause the app to behave unusually. To resolve this, follow the steps below to clear the app's cache.

1. Go to the Help menu.
2. Select Reset App Data.
3. Click on OK.

After performing these steps, power cycle your device. If the problem persists, uninstall and reinstall the app.

As a workaround, you can use your mobile browser to access your QuickBooks company.

Additionally, you can also receive invoice payments using the QBO app.

Let us know if you have other concerns with emailing an invoice using the QBO app. We'll be here to lend a hand.