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AMYJRM
Level 1

Is anyone else finding QBO is running slow today?

I am trying to code transactions bank feeds and it keeps copying the same transaction down the page when I match one... then freezes and I have to refresh multiple times.

 

3 Comments 3
JamaicaA
QuickBooks Team

Is anyone else finding QBO is running slow today?

I can provide some tips to improve QuickBooks Online performance, AMYJRM. 

 

First, let's check a few things to narrow down the reason behind the program's slowness. 

 

Please know QuickBooks Online relies on your device's processing power, available memory (RAM), and the strength of your Internet connection to function efficiently. A deficiency in any of these areas can lead to slower performance. If so, check if your system meets the minimum conditions by referring to this article: System requirements for QuickBooks Online products.

 

To ensure you're making the most of QuickBooks, confirm the following:

  •  Use Google Chrome for the best experience possible. If you're already using this web browser, determine if you have the latest version by clicking on the Chrome menu and selecting Help, then About Google Chrome
  • Run a Google Speed Test to verify that your internet speed (bandwidth) isn't causing issues with your QBO experience. The information on how the results are determined and what they mean helps you better understand the results.

 

I'm adding this article for more information: Why is my QuickBooks Online slow?

 

Bookmark these resources for complete details when reconciling your account:

 

 

Fill me in whenever you need further assistance with any latency or banking-related queries. Your experience is our top priority. Take care always.   

AMYJRM
Level 1

Is anyone else finding QBO is running slow today?

Thanks, I checked all that out this morning and all was good on my side.  Appears to be a littler better now.

JuliaMikkaelaQ
QuickBooks Team

Is anyone else finding QBO is running slow today?

That's a great news, AMYJRM.

 

I'm glad to know that my colleague, JamaicaA, was able to point out the possible causes of why QBO is running slow and provide a helpful guide to fix this to get you back to business. Please know that your concerns are our utmost priority, and we'll do everything we can to ensure you receive the support you need.

 

Please feel welcome to send a reply here or create a new thread if there's any question that you'd like us to address. We've always got your back. Have a wonderful day! 

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