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ashleyhoell
Level 1

Is anyone getting page unresponsive in transactions for Expenses and bills. When i go to click on a bill to pay it says page unresponsive. anyone had this issue

I have tried it from my home computer thinking it was possibly my work computer or internet and that didnt help. Ive also cleared my cookies and everything. Ive used QB online for years and the last two months this has been horrible

1 Comment 1
SheandL
QuickBooks Team

Is anyone getting page unresponsive in transactions for Expenses and bills. When i go to click on a bill to pay it says page unresponsive. anyone had this issue

I appreciate your attempts to resolve the page unresponsiveness issue by using different computers and clearing cookies, Ashley. Given the urgency of resolving this matter for your business operations, I will ensure you are connected with the appropriate support team for further assistance.

 

Let's have you contact our live support team for further assistance with this situation. They have the tools and expertise to thoroughly examine and diagnose your account in a secure environment. Our experts can also provide personalized guidance to resolve the unresponsiveness of your page, ensuring the smooth continuation of your business operations.

 

Here's how you can connect to them:

 

  1. Log in to your QuickBooks Online account.
  2. Go to the (?)Help button.
  3. You can utilize the QB Assistant by entering your question or topic or using the Search tab to input a keyword for your concern.
  4. After entering your question or issue, the Contact Us option will show.

 

Moreover, please be aware that our support hours for Simple Start, Essentials, and Plus subscriptions are from Monday to Friday, 6 AM to 6 PM PT. If you are an Advanced user, you can access our live experts any time, any day.

 

Additionally, I'll provide this helpful article that guides you through generating a comprehensive report of your expenses and bills in QuickBooks: Run and save a monthly expense report by vendor in QuickBooks Online.

 

We appreciate your patience as we work through this issue, Ashley. If you have any additional questions or concerns, please feel free to reply to this post. The Community forum is dedicated to resolving this situation promptly.

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